Refund Policy

Refund Policy

We accept refunds and exchanges.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The customer is responsible for return shipping costs.

To complete your return, we require a receipt or proof of purchase.

Refunds (within 10 days of receiving order)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 business days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at trays@torpedorays.com.

Exchanges (if applicable)

We only replace items if they are defective or damaged in ways that is covered by the manufacturers specified warranty terms. If you need to exchange it for the same item, send us an email at trays@torpedorays.com and send your item to:

Torpedo Rays Scuba Adventures
625 Windmill Road
Dartmouth, Nova Scotia
Canada, B3B1B6

Shipping

The customer is responsible for return shipping costs. To return your product, you should mail your product to:

Torpedo Rays Scuba Adventures
625 Windmill Road
Dartmouth, Nova Scotia
Canada
B3B1B6

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Size Charts

BARE MEN'S DRYSUITS & UNDERWEAR

WEIGHT(lbs) 120-140 35-155 150-175 150-180 160-185 170-195 175-200 180-205 190-215 195-220 200-225 210-235 215-240 220-245 230-255 250-275 270-295
HEIGHT(in) 5'2"-5'4" 5’6”-5’8” 5’8”-5’10” 5’11”-6’1” 5’6”-5’8” 5’10”-6’0” 6’0”-6’2” 5’7”-5’9” 5’11”-6’1” 6'1”-6’3” 5'8"-5'10"  6'0"-6'2" 6'2"-6'4" 5'8"-5'10" 6'1"-6'3" 6'2"-6'4" 6'3"-6'5"
CHEST(in) 33-35 35-37 37-39 37-39 39-41 39-41 39-41 41-43 41-43 41-43 43-45 43-45 43-45 45-47 45-47 47-49 49-51
WAIST(in) 27-29 39-31 31-33 31-33 33-35 33-35 33-35 35-37 35-37 35-37 37-39 37-39 37-39 39-41 39-41 41-43 43-45
HIP(in) 34-36 35-37 37-39 37-39 39-41 39-41 39-41 41-43 41-43 41-43 43-45 43-45 43-45 45-47 45-47 47-49 49-51
TORSO(in) 257/8 273/8 283/8 295/8 275/8 293/8 305/8 28 30 311/4 281/8 305/8 317/8 281/2 311/4 317/8 323/8
INSEAM(in) 281/2 30 31 32 301/4 32 33 301/2 321/2 331/2 31 33 34 311/4 331/2 34 341/2
YOUR SIZE XS S M MTALL MLSHORT ML MLTALL LSHORT L LTALL XLSHORT XL XLTALL 2XLSHORT 2XL 3XL 4XL

BARE MEN'S WETSUITS

WEIGHT(lbs) 120-140 135-155 150-175 150-180 160-185 170-195 175-200 180-205 190-215 195-220 200-225 210-235 215-240 220-245 230-255 250-275 270-295
HEIGHT(in) 5'2"-5'4" 5’6”-5’8” 5’8”-5’10” 5’11”-6’1” 5’6”-5’8” 5’10”-6’0” 6’0”-6’2” 5’7”-5’9” 5’11”-6’1” 6'1”-6’3” 5'8"-5'10" 6'0"-6'2" 6'2"-6'4" 5'8"-5'10" 6'1"-6'3" 6'2"-6'4" 6'3"-6'5"
CHEST(in) 33-35 35-37 37-39 37-39 39-41 39-41 39-41 41-43 41-43 41-43 43-45 43-45 43-45 45-47 45-47 47-49 49-51
WAIST(in) 27-29 39-31 31-33 31-33 33-35 33-35 33-35 35-37 35-37 35-37 37-39 37-39 37-39 39-41 39-41 41-43 43-45
HIP(in) 34-36 35-37 37-39 37-39 39-41 39-41 39-41 41-43 41-43 41-43 43-45 43-45 43-45 45-47 45-47 47-49 49-51
TORSO(in) 257/8 273/8 283/8 295/8 275/8 293/8 305/8 28 30 311/4 281/8 305/8 317/8 281/2 311/4 317/8 323/8
INSEAM(in) 281/2 30 31 32 301/4 32 33 301/2 321/2 331/2 31 33 34 311/4 331/2 34 341/2
YOUR SIZE XS S M MTALL MLSHORT ML MLTALL LSHORT L LTALL XLSHORT XL XLTALL 2XLSHORT 2XL 3XL 4XL

BARE WOMEN'S DRYSUITS & UNDERWEAR

WEIGHT(lbs) 100-125 120-145 140-165 145-170 160-185 180-205
HEIGHT(in) 5'31/2"-5'51/2" 5'5"-5'7" 5'61/2"-5'81/2" 5'91/2"-5'111/2" 5’8”-5’10” 5’91/2”-5’111/2
CHEST(in) 32-35 35-38 38-41 38-41 41-44 44-47
WAIST(in) 23-26 26-29 29-32 29-32 32-35 35-38
HIP(in) 33-36 36-39 39-42 39-42 42-45 45-48
TORSO(in) 231/4 241/4 251/4 261/2 261/4 271/4
INSEAM(in) 311/4 313/4 321/4 34 323/4 331/4
YOUR SIZE XS S M MTALL L XL

BARE WOMEN'S WETSUITS - EVOKE, NIXIE AND LIMITED EDITION

HEIGHT(in) 5'2"-5'4" 5’3”-5’5” 5’5”-5’7” 5’4”-5’6” 5’7”-5’9” 5’4”-5’6” 5'5"-5'7" 5'9"-5'11" 5'-5"-5'7" 5’6”-5’8” 5’6”-5’8” 5'7"-5'9" 5'7"-5'9" 5'8"-5'10"
CHEST(in) 30-32 32-34 32-34 34-36 34-36 37-39 36-38 36-38 39-41 38-40 41-43 40-42 43-45 42-44
WAIST(in) 23-25 25-27 25-27 27-29 27-29 33-35 29-31 29-31 35-37 31-33 37-39 33-35 39-41 35-37
HIP(in) 33-35 35-37 35-37 37-39 37-39 43-45 39-41 39-41 45-47 41-43 47-49 43-45 49-51 45-47
INSEAM(in) 297/8 301/2 313/4 311/8 33 311/8 313/4 34 313/4 323/8 323/8 33 33 335/8
YOUR SIZE 2 4 4TALL 6 6TALL 6+ 8 8TALL 8+ 10 10+ 12 12+ 14

BARE FOOTWEAR - UNISEX

FOOT LENGTH

82/3 9 91/2 97/8 101/4 102/3 11 111/2 117/8 121/4
USA SIZE 4 M
5.5 W
5 M
6.5 W
6 M
7.5 W
7 M
8.5 W
8 M
9.5 W
9 M
10.5 W
10 M
11.5 W
11 M
12.5 W
12 M
13.5 W
13 M
14.5 W
UK SIZE 3 M
2.5 W
4 M
3.5 W
5 M
4.5 W
6 M
5.5 W
7 M
6.5 W
8 M
7.5 W
9 M
8.5 W
10 M
9.5 W
11 M
10.5 W
12 M
11.5 W
EURO SIZE 34-35 36 37-38 39 40-41 42 43-44 45-46 47-48 49-50
YOUR SIZE 3XS 2XS XS S M L XL 2XL 3XL 4XL

 

BARE HOODS - UNISEX SIZING

FOREHEAD 21 in 21.5 in 22.5 in 23.5 in 24 in 24.5 in
NECK 13 in 14 in 15 in 16 in 17 in 18 in
YOUR SIZE XS S M L XL 2XL

Authorized Dealer Pricing

We'll beat any authorized dealer's pricing. Contact us if you find a better deal anywhere else!